Policies

At Aura Mobile Detailing, we prioritize your satisfaction above all else. We are dedicated to delivering exceptional mobile detailing services and ensuring you are completely satisfied with the results. If for any reason you are not satisfied with our service, please contact us within 10 days of your service date. We will promptly address any concerns and work to resolve them to your satisfaction.

To uphold our commitment to your happiness:

• No Payment Until Satisfied: We do not accept payment until you are completely satisfied with the detailing service provided. Payment is only accepted after you have inspected and approved the completed service. We aim for your complete satisfaction before finalizing any transactions. Your approval is our priority.

• Revisits and Corrections: If needed, we will revisit and correct any issues to ensure your expectations are met.

Your feedback is essential to us as we strive to maintain the highest standards of quality and customer care. Thank you for choosing Aura Mobile Detailing. We look forward to serving you and your vehicle with excellence.

• Booking: To schedule an appointment, you can reach us via phone at (515) 690-8088 or book online through our booking form,.

• Advance Booking: We recommend booking appointments in advance to secure your preferred date and time. Same-day appointments are subject to availability.

Coverage: We proudly offer mobile detailing services in Waukee, Urbandale, Clive, West Des Moines Area. If your location is not listed, please contact us, and we will confirm if we can accommodate your service request.

Accepted Methods: We accept payment via cash and Venmo. Payment is due upon completion of the service, once you are satisfied with the results.